I bought something online, can I return it in store?Updated a month ago
The timeframe for online returns is 30 days from the order date, while in-store returns or exchanges must be made within 14 days of the purchase date.
Items considered final sale for both online and in-store returns include sale items marked as "Final Sale," items included in promotions with a Final Sale tag, and fashion or styling body tape and adhesive bras. Additionally, online returns will not be accepted for earrings, body jewelry, swimsuits, and hosiery, while in-store returns will not be accepted for any jewelry or accessories.
Online returns will be refunded to the original payment method or refunded to a gift card/store credit (customer choses) and will incur a $10 handling fee. In-store returns or exchanges will only be refunded as store credit or a gift card.
Store credits and gift cards do not expire and are stores in your account 〰 shopakira.com/account