I placed an order, and was mischarged - I need a refundUpdated 3 months ago

Once an order is placed, we’re unable to modify or refund it for reasons like a missing promotional code, an incorrect shipping method, or similar issues. If you believe you were charged incorrectly or there was an error in the price, please email us at [email protected] with a screenshot of the expected price. Keep in mind that prices may have changed, or a promotional code may no longer have been valid at the time of checkout.

If your order was placed within the last 30 minutes, we might still be able to cancel it. Please refer to our cancellation guidelines for more details.