I returned some items, but I didn’t receive my full refund. Can you look into this?Updated a month ago
There are a few factors to consider when reviewing your refund:
- If you used a pre-paid return label, a $10 fee will be deducted from your refund.
- Shipping charges are non-refundable and will not be included in your refund.
- If you used a discount on your order, the discount is typically applied to all items, and the refund will be based on the amount you paid for the item after the discount.
For detail on returns log in to your account to check the refund. 〰 shopakira.com/account
If you need further support, please reach out to us at [email protected]