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I returned some items, but I didn’t receive my full refund. Can you look into this?Updated 3 months ago

There are a few factors to consider when reviewing your refund:

  • If you used a pre-paid return label, a $10 fee will be deducted from your refund.
  • Shipping charges are non-refundable and will not be included in your refund.
  • If you used a discount on your order, the discount is typically applied to all items, and the refund will be based on the amount you paid for the item after the discount.

If you still have questions, please refer to your refund email. If that doesnt help contact is at shopakira.com or by submitting a help ticket.

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