In-Store Return PolicyUpdated 3 months ago
Please note that our return policy for in-store orders differs from our online return policy. Here are the key differences:
- In-store orders are eligible for exchanges or refunds to a gift card only. We do not offer cash or credit card refunds for in-store purchases.
- Due to pricing differences, items with a “final sale” tag may not be eligible for return, and may differ from online pricing.
Details of Our In-Store Return Policy:
- Returns must be made within 14 days for exchange or store credit.
- In-store purchases can only be refunded in the form of store credit—no refunds to original payment method (cash, credit card, etc.).
- Sale items and accessories are final sale and cannot be returned.
- Any items marked as “final sale” cannot be returned, including those discounted using promotional codes with a “final sale” disclaimer.
- Items must be returned in original condition: unworn, unwashed, and unaltered, with tags attached.
- Shoes must be returned in their original box.
** If you made a purchase online and wish to return it in store, you will be refunded to gift card only.**