International returnsUpdated 2 hours ago
Full-price international orders can be returned if postmarked within 30 days of delivery; Final Sale items can't be returned.
- What's eligible
- Full-price merchandise, postmarked within 30 days of the delivery date.
- Items must meet the standard return requirements (link to domestic return policy).
- Final Sale items are not eligible.
- How to start a return
- Go to returns.shopakira.com.
- Follow the steps; the return shipping address appears in the final step.
- Ship the package to that address yourself (no prepaid label is provided).
- Return shipping costs
- AKIRA can't provide return labels for international orders.
- Return shipping, customs fees, taxes and duties on the return are the customer's responsibility.
- Original shipping charges are non-refundable.
- Exchanges
- Not available for international online orders. Return the item and place a new order for the size or color you want.
- EU customers
- Shipping refunds for EU customers follow a separate process in line with EU regulations.