Where is My International Order?Updated a month ago

International orders typically require 1–4 business days to be prepared before shipment (excluding weekends and national holidays).

Tracking Your Order
Once your order has shipped, you will automatically receive an email with your tracking information. You can also check your shipment status at any time using this link:

https://web.global-e.com/Order/Track/gsBc1

When tracking your order, please be sure to include the “#” symbol before your 7-digit order number.

Example:
Order ID: #XXXXXXX
Email Address: 

If your order has arrived in your country but has not yet been delivered, we recommend contacting your local carrier directly for more information regarding any delays.

No Tracking Updates
If your tracking information has not updated for more than 5 business days, please contact us. 

Lost Packages
Carrier investigations for missing packages may take several weeks to complete. If the package is confirmed to be lost in transit, a full refund will be issued.