I was refunded to a gift card. How can I get my money back?Updated 3 months ago

There are a few reasons why your refund may have been issued to a gift card:

1. In-Store Return: If the return was made in-store, all refunds are issued to a gift card as per our in-store policy. Please refer to our in-store return policy for more details.

2. Original Payment Method: If your purchase was made partially or fully with a gift card, the refund is first applied to the gift card before any remaining balance is credited back to your original payment method.

3. Refund Preference Selected: When initiating your return, you can choose to refund to store credit/gift card or your original payment method. If "gift card or store credit" was selected, the refund cannot be reversed once processed.

If you have further questions, please reach out to us at [email protected] or chat us!