AKIRA Rewards Questions

AKIRA Rewards Program

A-LIST REWARDS is our free loyalty program where you earn points with every qualifying purchase—online at shopAKIRA.com or at any of our store locations. Redeem your points for rewards once you reach a threshold, and enjoy exclusive perks as you hit

I'd like to sign up for A-List Rewards

Amazing! Please follow the link to sign up ♥ A-LIST REWARDS.

How do I earn points?

Earning points is easy! Earn 1 point for every dollar (pre-tax) you spend online and in stores * on qualifying purchases. Shop for your favorite AKIRA pieces wherever you like. There are several events you can participate in on your journey to earn p

I’d like to use my points—how do I claim my rewards?

We have changed the way you redeem points to make it even easier for you!. Now you can apply your rewards directly at checkout:. Sign in and head to checkout. If you have rewards available, you’ll see them automatically. Choose how many points you’d

What's my points balance? Where are my points?

To check your points, make sure you’re signed into the correct account using the same email address you used when joining the rewards program. If you signed up in-store and didn’t provide an email, you may not be fully enrolled yet. Log into your acc

How soon should I expect my points to appear in my account?

Points you earn by placing an order will be held in a "pending" status for 7 days. Once active in your account, if they reach a threshold for rewards, you will have the option to apply the reward amount toward your next qualifying order. See below fo

I need help with my A-List Rewards account

We are happy to assist you with any questions you may have about the updated thresholds, features, and benefits!. If you are having issues with your account, we kindly ask that you provide us with details of your account by logging in. For additional

I have 2 rewards accounts, can they be merged?

If you believe you may have multiple accounts, please submit a help ticket 😉http://shopakira.com/pages/faq?hcUrl=%2Fen-US%2Fcontact with the following details:. First and last name. Phone number. Correct/current email address. Any additional account

How much do I need to spend to redeem my rewards? are there exclusions?

A minimum order total of $10 is required to redeem a reward. Please note: not all purchases qualify for earning points. Gift card purchases are excluded, and certain items (such as tax-exempt sales, select sale items, and specialty items) may also be

Why didn’t I get my points back after making a return?

Points are only awarded for purchases that are kept. If you return an item, the points earned from that purchase are automatically deducted from your account. No rewards will be refunded back to a customer's account, at any time. If a customer makes