Gift Card / Store Credit Support
My gift card isn’t working. How can I use it?
To redeem your gift card online, enter the gift card number into the "Gift Card or Discount Code" field at checkout. If you are still having trouble - sign into your account to view your store credit and gift card balances 〰 shopakira.com/account.
I believe I have a gift card, how can I find it?
Gift cards are linked to the email either provided at checkout from either the receiver, or the purchaser. If you believe you have a gift card check your email looking for any email from [email protected] . Be sure to check your trash and spam fo
I need help accessing my store credit
You can access your store credit several ways. To view your store credit:. To view your store credit balance visit your account page on either your mobile device or computer by visiting shopakira.com/account , Log in and Select Profile, you will see
Update to Our Return Policy (Effective June 2026)
As of June 2026, we have updated our return policy. Instead of issuing gift cards for returns, we now issue Store Credit. For orders placed online, you now have the choice to receive your refund via:. Your original form of payment. Store credit (whic